Customer Service

YOUR SATISFACTION IS OUR HIGHEST GOAL

Bond Manufacturing sells products wholesale to our network of authorized resellers. If you have a resale license and would like to purchase wholesale from Bond, we’d like to know about you and your company.

Please fill out the form below, and we’ll contact you promptly.

NEED HELP? CONTACT US!

Need a replacement part or help with an assembly? Have a general question about our products? Please contact our Customer Service Center.
Call us toll-free, at 1-866-771-2663, Monday – Friday, 8:00 a.m. – 4:30 p.m. PST

IF YOU WOULD LIKE TO CLAIM WARRANTY - PLEASE CHOOSE TYPE OF PRODUCT

GARDEN TOOLS CLAIM FORM

This form is specifically for Garden Tools Warranty claims. Note: If you have a different product. Please use the correct form for your request(s).

YOUR INFORMATION

PRODUCT INFORMATION

Our customer care team will carefully review your claim and contact you in regards to the status of your claim. Please have proof of purchase and photos of your item as well as pictures of the damaged area ready to assure your claim will be handled as quickly as possible.
Please attach picture of your Receipt or other prove of your purchase. We are accept .PDF | .JPG | .PNG and Word files.
Please attach at least one picture of your item with the damaged or defective area:
Please attach picture of your item:
Please attach picture of your item:
Please enter your ITEM NUMBER. If you have no item number - please attach the picture of your product.

FURNITURE

This form is specifically for Furniture Warranty claims. Note: If you have a different product. Please use the correct form for your request(s).

 

YOUR INFORMATION

PRODUCT INFORMATION

Our customer care team will carefully review your claim and contact you in regards to the status of your claim. Please have proof of purchase and photos of your item as well as pictures of the damaged area ready to assure your claim will be handled as quickly as possible.
Please attach picture of your Receipt or other prove of your purchase. We are accept .PDF | .JPG | .PNG and Word files.
Please attach at least one picture of your item with the damaged or defective area:
Please attach picture of your item:
Please attach picture of your item:
Please enter your ITEM NUMBER. If you have no item number - please attach the picture of your product.

HEATING CLAIM FORM

This form is specifically for Heating Warranty claims. Note: If you have a different product. Please use the correct form for your request(s).

 

YOUR INFORMATION

PRODUCT INFORMATION

Our customer care team will carefully review your claim and contact you in regards to the status of your claim. Please have proof of purchase and photos of your item as well as pictures of the damaged area ready to assure your claim will be handled as quickly as possible.
Please attach picture of your Receipt or other prove of your purchase. We are accept .PDF | .JPG | .PNG and Word files.
Please attach at least one picture of your item with the damaged or defective area:
Please attach picture of your item:
Please attach picture of your item:

*Serial number and date code – if available - would be found on a metal tag inside of the unit.

FOUNTAINS CLAIM FORM

This form is specifically for Fountains Warranty claims. Note: If you have a different product. Please use the correct form for your request(s).

YOUR INFORMATION

PRODUCT INFORMATION

Our customer care team will carefully review your claim and contact you in regards to the status of your claim. Please have proof of purchase and photos of your item as well as pictures of the damaged area ready to assure your claim will be handled as quickly as possible.
Please attach picture of your Receipt or other prove of your purchase. We are accept .PDF | .JPG | .PNG and Word files.
Please attach at least one picture of your item with the damaged or defective area:
Please attach picture of your item:
Please attach picture of your item:
Please enter your ITEM NUMBER. If you have no item number - please attach the picture of your product.

Our Brands